What are the event hours?
Friday February 1, 2019: 5pm-1am
Saturday February 2, 2019: 5pm-1am

Is the event indoors or outdoors?
Most vendors are indoors but some activities (bonfire, yurt, guitarist, taffy on snow, warm cider and beer) are held outdoors.

Is it possible to buy tickets at the entrance?
Yes, tickets may be available at the entrance at the regular price of $25 (including taxes) if the event isn’t sold out.

At what time does the box office close on site?
Midnight

Is it possible to buy tickets elsewhere than online?
Yes, tickets are also available at our office located in Gatineau. Visit our ticket outlets’ page for more information.

What are the advantages of buying my tickets in presale?
Presale tickets are 30% cheaper than the ones sold at the door. Also, note that the event was completely sold out in 2016, 2017 and 2018. You might want to get those earlier than later.

Is the admission ticket valid for two days?
No. Only The Weekender ticket is valid for 2 days (available in limited quantity).

Do you offer group packages?
Yes, group packages are available for groups of 10+. To obtain more information, please send us an email at info@festibiere.ca.

I cannot attend the event anymore. May I receive a reimbursement?
No, tickets are not refundable.

I purchased my ticket for the wrong date. Can I exchange it?
Yes, but only until January 12, 2019 by sending a request by email to info@festibiere.ca.

Is it possible to scan my presale ticket from my smartphone at the box office?
Yes.

How do I receive my ticket and tokens purchased in advance?
You have to go to the box office with your electronic or paper ticket located at the entrance of the event.

If I bought two tickets in the same transaction, do both people need to present themselves at the same time?
No. Each ticket bought will generate a single electronic ticket.

Does the purchase of an admission ticket include a beer tasting?
No.

How many different kinds of beer will there be?
There will be over 100 different kinds of beers from Quebec, Ontario and beyond.

Is there a wine and spirits bar?
Yes. Newly feature of our 2019 edition: distilleries will also be present on-site.

How much is a token worth?
Each token is worth $1 each.

Can I buy beverages or food with cash?
No, only tokens will be accepted.

Which payment method will be accepted to buy tokens?
Only cash will be accepted.

How many tokens are required for a beer sample (4 oz.)?
On average, a beer sample requires between 2 and 4 tokens.

How many tokens are required for food?
On average, food requires between 3 and 9 tokens.

Will there be a choice of vegetarian food?
Yes, at least one vegetarian dish will be offered.

Will there be an ATM machine on site?
Yes, there will 3 ATMs inside.

Is it possible to get to the event for free with the STO even though I do not have my ticket?
Yes. Present a proof of purchase to the driver when getting on the bus and he will let you travel free of charge to the festival.

Is there a coat check?
Yes, at the cost of $3.

Is there parking?
The Canadian Museum of History off underground parking at an additional cost. There is also parking on the neighboring streets.

Can I bring my own glass?
No.

What is the format of the tasting glass?
The 10oz Ecocup is a reusable plastic glass. A limited amount of souvenir glasses will be available for purchase.

Is the Museum accessible to people with reduced mobility?
Yes

Is the event open to all ages?
No. The event is for those 18 and over. Make sure to have ID with you.

Is there a smoking section?
Smoking is allowed outside at a distance of no less than 9m from the Museum.

Is there a Lost and Found?
Yes, found objects will be placed at the reception during the event. you can contact us at info@festibiere.ca after the event.